15 Ways to Build a Stellar Customer Service and Increase Customer Satisfaction

Is customer satisfaction the number one priority of your business? Paying impeccable attention to your customers can make a huge difference in your bottom line. Training your team in specific, personal ways to increase your customers’ satisfaction is the key factor to building great relationships and loyal, returning customers. Here are 15 customer service strategies […]

Disadvantages of Relationship Marketing

Disadvantages of Relationship Marketing Part 1: Advantages of Relationship Marketing Today’s Post: Part 2 Relationship Marketing is a popular marketing strategy with businesses, however, there are diadvantages a business should consider before opting for  relationship marketing approach. First, using many of the relationship marketing strategies, it can be difficult to measure the effect on sales by individual marketing/customer […]

Advantages of Relationship Marketing

The advantages of Relationship Marketing “Relationship marketing is a strategy designed to foster customer loyalty, interaction and long-term engagement. It is designed to develop strong connections with customers by providing them with information directly suited to their needs and interests and by promoting open communication.” “I view relationship marketing as a brand’s ability to create an […]